Share: Breakouts=Detoxification?

( Source: personal.psu.edu )

I am questioning the title of my post and hope that you guys out there will share with me if you agree with it.
Now, you must be thinking why do I post this question? Well...here's my story.....

Middle of last year..

I signed up some new facial programs with a newly established facial centre, hoping to ease some of my expenses. The products sounded very promising, where the ingredients are mostly derived from potent natural sources. ( In line with my 2011 resolution to shift to more natural/organic products ) The founder is one reputable and established aesthetician as well. So, I didn't question much when I signed up.

My First Facial with them..

Went normal as usual. However though, I find it odd that they didn't do a thorough skin assessment with me. All they asked me to do is to fill in the questionnaires about my skin condition. ( It should be the other way around, right ). I remember quite correctly that they didn't tell me which type of skin condition am I and proceeded with the facial.

I like facials that are quiet and relaxing but the entire time, they were doing endless promotion of their products. Frustrating but I forgave them because I understand their need to explain to me what products they are using since this is my first time with them. At the end of the facial, I was fine with the results and went home.

Next day....

Well...my reaction is EXACTLY like the picture above...shocked...that I discovered that I was experiencing allergy to the products! I had tiny bumps of rashes along the sides of my nose and chin. I also discovered I had two fresh pimples on my forehead.

I went to see a doctor immediately and was given cortisone cream and some medications to relieve the rashes. After 2 days, the facial centre call to see if I am experiencing positive results from the facial. I told them about my allergy reaction and they only proceeded to ask me what it look like and told me to go back so they can examine. I told them, thanks to my medications, my allergy went off. But you know what, the sad thing is that initially they didn't acknowledge that their products are the one which is causing my allergy and no compensation was even offered.

Because I have already sign some programs with them...

I continued with them. I also discovered that they did a AHA peel on me the first time and that is why I had the allergy. They stopped using that on me now but out of the 5 times I go for the facial, I always have breakouts along the forehead or eyebrows area. This is...without fail! I was petrified to get scarring again and went back to my old facial centre and what a difference, I did not experience any breakouts at all.

Here's the crux of the story...

I told my breakout story to them and the manager came to speak to me. What she explained was that it is normal to have breakouts and it 'termed as a detoxification process'." It is usual to experience that because our products are of high performance and need to purge all out", she says. I was sitting there and was in a little disbelief. ( Initially, they didn't acknowledge that their products are the one which is causing the breakouts and now she's telling me this is a detoxification process ) Mmm...makes me think. She did, however, offered a complimentary treatment, should I experience breakouts again. I just told her blankly that the last thing I want is experiencing breakouts again that will leave me scarred for months. ( I also find out that some customers also experience breakouts too)

Do you agree that experiencing breakouts is detoxification? Or simply put it, the products are just not suitable at all? Would you keep using the product which makes you breakout everytime? Do shed some light....